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Resume

Mala Mishra

Senior Product Designer · AI/ML & SaaS · Toronto, Canada

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Summary

Senior Product Designer with 7+ years of experience designing scalable SaaS, AI-driven and data-intensive platforms across FinTech, eCommerce and AgriTech. I combine product thinking, systems design and user-centred research to turn ambiguity into structured, scalable solutions — with a focus on human-AI interaction and design systems.

Experience

  • May 2025 – Present
    Toronto

    Kampi — Senior Product Designer

    • Led end-to-end design of an AI-powered aquaculture platform (PondVision™, SmartCycle™), enabling data-driven decisions for farm operators.
    • Designed data-heavy workflows translating ML outputs into actionable UX, improving task efficiency by ~25%.
    • Used AI-assisted, prompt-driven design workflows, reducing design turnaround time by ~30–40%.
    • Defined and scaled a cross-platform design system, improving design–development efficiency by ~30%.
  • Sep 2024 – Apr 2025
    Toronto

    Idea Theorem™ — Senior Product Designer

    • User research and UX strategy for Ducks Unlimited Canada, enhancing donor engagement.
    • Responsive, accessible web experiences for George Brown College.
    • Wireframes and information architecture for AstraZeneca Canada's medical content.
  • Mar 2023 – May 2024
    Toronto

    Local Logic — Product Designer

    • Led UX/UI for data-rich real estate insights; interactive dashboards for neighbourhood data and market trends.
    • Made complex geospatial data more intuitive, working with data scientists, engineers and PMs.
  • Oct 2022 – Mar 2023
    Berlin

    Jobsier.co / CooperHire.io — Senior Product Designer

    • Led end-to-end design strategy for a SaaS hiring platform for recruiters and job seekers.
  • Apr 2022 – Aug 2022
    Mumbai

    Cactus Communications — Researcher.Life — Senior Product Designer

    • End-to-end UX/UI for AI-driven research tools (Paperpal, R Pubsure, Impact Science) and a cohesive design system.
  • Jan 2020 – Mar 2022
    Gurugram

    Policybazaar.com — UX Designer

    • Led UX revamps for Travel, Motor, Employment and Pet insurance; mobile-first journeys improving usability and conversion.
  • Oct 2018 – Dec 2019
    Delhi

    UNISHOP — UX Designer

    • End-to-end UX strategy for an iOS/Android retail app; established research practices (personas, journey maps, testing).
  • Jan 2017 – Oct 2018
    India

    EY — Spotmentor — UX & UI Designer (Founding Product Designer)

    • Led design of a digital learning platform with AI-driven skill assessments; Spotmentor was later acquired by EY India.
  • Jun 2015 – Jun 2016
    Delhi

    Oracles: Landscape Design, Planning & Conservation — Architect

  • Jun 2013 – Dec 2013
    Delhi

    Bose Brothers Architects — Architecture intern

Case studies

Education

  • OCAD University — UX Design and Development Skills Certificate
  • School of Planning and Architecture, New Delhi — Product Design

Certifications

  • Accessibility for Web Design
  • Design Thinking

Skills

  • AI Product Design
  • SaaS Platform Design
  • UX Strategy
  • Human-AI Interaction
  • Design Systems
  • User Research
  • Prototyping
  • Figma
  • Information Architecture
  • Storybook

Languages

  • English (full professional)
  • Hindi (native)
  • Maithili (native)
  • French (elementary)

Awards

  • Winner, Adobe Creative Jam — Adobe
  • WADe Asia Young Artist Award — WADe Asia
  • Design-enabled digital technology for social impact — USID Foundation
  • James Dyson Award — James Dyson Foundation